At Neriah Notes, we are committed to delivering your items safely and efficiently. This Shipping Policy outlines how we handle shipping and delivery across all regions we serve.

Shipping Locations
We proudly ship worldwide to all countries where our logistics partners operate. Please note that delivery availability may vary by region.

Processing Time

• Orders are processed within 1–3 business days after confirmation.

• Orders placed on weekends or public holidays will be processed on the next working day.

• You will receive an order confirmation via email once your order is received and being prepared.

Shipping Time

• Domestic deliveries: Estimated delivery within 3–7 business days.

• International deliveries: Estimated delivery within 7–14 business days, depending on the destination.
  Please note: delivery times may vary due to customs, carrier delays, or other unforeseen circumstances.

Shipping Charges

• Shipping fees (if any) will be clearly mentioned at checkout.

• In some regions, free shipping may apply based on promotional offers or order value thresholds.

• Any applicable customs duties or import taxes for international orders are the responsibility of the recipient.

Cash on Delivery (COD)

• We only accept Cash on Delivery (COD).

• Payment is collected in your local currency at the time of delivery.

• Please ensure someone is available to receive the order and make payment.

Failed Deliveries
If a delivery attempt is unsuccessful due to an incorrect address, unavailability, or refusal to pay, the order may be canceled, and future COD privileges may be restricted.

Order Tracking
Once your order is shipped, you may receive a tracking link via email (where available) to monitor its status.

Packaging and Handling
All orders are securely packed to protect your items during transit. If you receive a damaged package, please contact us immediately at [email protected] with a photo of the issue.

Delays and Exceptions
While we strive to deliver on time, Neriah Notes is not responsible for shipping delays caused by weather, customs, or carrier issues beyond our control. We will do our best to keep you informed of any delays.

Contact Us
If you have any questions regarding your shipment, feel free to contact our support team at:
[email protected]